Privacy Policy

Visual Solutions has created this privacy statement in order to demonstrate our firm commitment to your privacy. The following discloses our information gathering and dissemination practices for our web site.


We use cookies to store your login information for our site. That way you don't have to login for each site visit.

To find out more about cookies visit

Information Request Forms

Our site's registration forms ask users to give us contact information (like their name, email and postal address). We may use this customer contact information to send the user relevant information about VisSim and related products. Users may at any time opt out of receiving future mailings (electronic or paper) by contacting us directly or using the opt-out section below.

Our site uses forms for visitors to request information, products and services. We collect visitors' contact information (like their name, email and postal address). Contact information from the order form is used to send orders and information about our company to our customers and other visitors; and also for us to get in touch with the visitor when necessary. Users may at any time opt out of receiving future mailings (electronic or paper) by contacting us directly; see choice/opt-out section below.

Where you have consented when providing us with your details, we may also allow carefully selected third parties in the engineering field, like the manufacturers of products distributed by us, to contact you occasionally about products and services which may be of interest to you. They may contact you by post, telephone or fax, as well as by e-mail. If you change your mind about being contacted by these companies in the future, please let us know (see choice/opt-out section below).

The information you provide to us will be held on our computers and is kept behind a network firewall. Every effort is made to keep your personal data safe and confidential. It is used internally for the purposes of processing your order, processing payments, compiling customer lists, providing support services and as otherwise provided within this privacy statement. Any 3rd party who we grant access to contact information must have a similar privacy policy to qualify for such access. We will always take steps to ensure that your information is used by third parties in accordance with this privacy statement. If you do not consent to the use of such information as provided herein please opt out using one of the options below.


We provide the following options for visitors to remove their information from our database and not receive future communications from us.

Change/Modify your account data

We provide the following options for visitors to change or modify information they have previously provided.

  • Sign in to your account and edit the information
  • Email
  • Send mail to the following postal address:
    Visual Solutions, Inc, 487 Groton Rd, Westford, Mass, 01886, USA
  • Call the following telephone number: (800)VISSIM-1
  • Fax to 978-692-3102


Personal information and contact details that we gather through our Web Site or from any other source will be used for the above-mentioned purposes only by Visual Solutions. It is our firm company policy not to rent, sell, disseminate or allow anyone else to use mailing list information that we have gathered. If a user requests specific information that will be better answered by a known partner of ours, for example a local distributor of a particular product, we will pass on that specific request. But we will not sell or trade mailing lists to any other party.
Please note, our site contains links to other sites; as we do not administer these sites we cannot be responsible for the privacy practices or the content of such Web sites.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site or your dealings with our Web sites, you can contact

Karen Darnell
Visual Solutions, Inc
487 Groton Rd
Westford, Mass, 01886